Cancellation & Refund Policy
How project cancellation and refund requests are reviewed under the applicable written agreement and law.
Last updated: 29 October 2026
1. Project cancellation
Cancellation requests should be sent in writing to admin@stoxfull.in. The effective date and any work already completed will be assessed against the signed proposal or agreement and applicable law.
2. Work already performed
Fees for completed work, approved milestones, non-recoverable third-party costs and any agreed cancellation charges are handled according to the written project agreement and applicable law. No clause on this page overrides mandatory consumer rights.
3. Refund requests
Submit your order or project reference, payment date, amount and reason for the request by email. We will review the request against the applicable agreement and respond with the next steps. This page does not promise automatic refunds or a particular processing timeline.
4. Third-party charges
Domain registration, hosting, app-store fees, licences, advertising spend and other third-party charges may be governed by the relevant provider’s own refund rules.
5. Payment disputes
If you believe a payment was made in error, contact us promptly with supporting details. Never email full card numbers, passwords or one-time passcodes.
6. Contact
Email admin@stoxfull.in with the subject “Cancellation or Refund Request”.
